Friday 5 for September 1st, 2017
Ask Your Customers the Extra Question
By Shep Hyken
Customers may ask you a lot of questions, but they don’t always know the right questions to ask. And even if you give them answers to all the questions they ask, if you leave… Watch video
The Lost Art of the Handwritten Thank You Note
By Ted Jenkin
I’m really not sure why any of us get excited about going to get our mail anymore — we already know what’s in there. Here’s mine on average: three bills, five different types of… 3 minute read
What You Need to Know About Term Loans
By ADP
Sometimes your business needs a cash injection. Whether you’re going to take on investors or engage in a form of debt financing (i.e., a loan), it’s important to choose the right form… Read article
Avoid the Complacency Trap
Our natural tendency is to get comfortable doing things one particular way. In business, we sell one particular product or service to one type of customer using one type of… 2 minute read
Business Entity Selection
By Bill Wortman
Many small businesses are structured as unincorporated sole proprietorships and General Partnerships due to their formation and maintenance simplicity and costs; however, the… 10 minute read