Friday 5 for October 26th, 2018


GoSmallBiz Podcast Episode 3: Do It Anyway, with Doug Grady

By GoSmallBiz

On this episode of the GoSmallBiz Podcast, we’re joined by Doug Grady—entrepreneur, speaker, and coach who has been studying and teaching the pathways to personal potential for over 20 years. Doug is… Listen now

Top 5 Email Etiquette Do’s and Don’ts in the Workplace

By Ricardo Jimenez

Very few things can tarnish your professional reputation like a poorly composed or misguided email. Even in a world where we are rushing to get things done as quickly as possible in order to move on to the… Read article

Sometimes You Just Know the Right Thing to Do

By Shep Hyken

It’s easy to train people on the basics of delivering good customer service. But sometimes the best opportunities arise where an employee can do something not because it’s expected, because it’s what they’ve… Watch video

How to Manage Political Discussions in the Workplace


What can you do as an employer to manage political discussions in the workplace, and keep everyone’s focus on the job and the customer? While you have to be careful about not violating workers’ rights under… Read article

Do I Need a Website Privacy Policy?

By Bill Wortman

One of the big challenges of crafting a privacy policy is that it has to cover every possible scenario, while being easy for your employees to follow. Digital records online, paper records in storage, old records that… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.