Friday 5 for May 18th, 2018


The Downsides of the No-Debt Badge of Honor

By Fran Tarkenton

Avoiding debt has its benefits, but it also has its downsides, and you should take your time to think through any decision you make about financing your business. I recently chatted with… Watch video

6 Lessons from the Vacation Sales Boiler Room

By Will Adams

For the past decade, I’ve deliberately subjected myself to just about every timeshare and vacation club sales pitch imaginable. They’ve become an integral part of my vacation, providing me… 7 minute read

We’re All Responsible for the Customer Experience!

By Shep Hyken

Customer service is everything you do that touches the customer, and when everyone does their job, the customer does what all of us hope they will do: come back again and talk about… Watch video

Embracing Sustainability in Your Business


A focus on sustainability—taking care of your local community and the environment—is a powerful force for attracting and retaining millennial employees. But how do you implement… Read article

Using Interns

By Bill Wortman

Workers engaged as interns can be paid or unpaid, but our response assumes that your question refers to engaging workers as unpaid interns. In order to engage workers as unpaid interns… 4 minute read


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