Friday 5 for January 27th, 2017


GSB TV: Dealing with Customer Complaints

With: Rachel Baker and Chris Barnes

This week on the GSB TV Customer Service Show, Rachel Baker and Chris Barnes offer tips for dealing with customer complaints, from before the complaint even… Watch session

3 Things Entrepreneurs Need to Know About Corporate Resolutions

By: Deborah Sweeney

Not to be confused with New Year’s resolutions, corporate resolutions are official documents that record formal decisions and actions approved by your board of directors… 3 minute read

Why People Need to Talk to People

By: Fran Tarkenton

None of us ever has an original idea. Everything we know and think of ultimately comes from what we see, what we read, and what we hear. So what better way is there… 3 minute read

Don’t Miss the New W-2 Deadline!


If you miss the deadline for submitting copies of all employee W-2s to the Social Security Administration, your business is charged a penalty, so it’s important to meet all deadlines… Read article

Investing Through a Business Entity

By: Bill Wortman

Generally speaking, it is very unusual for an individual to establish a business entity simply to conduct personal securities trading activities unless the individual is… 2 minute read


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