Friday 5 for the Week of September 21st, 2015
Business Mentoring: Culture Means Empowerment
By: TJ Muehleman and Fran Tarkenton
TJ Muehleman of Standard Code and We&Co equates culture with empowerment. What does that mean? As a leader, he wants to build a culture where everyone has the… Watch episode
What is this “Digital Marketing Dashboard,” Anyway?
By: Rachel Baker
The Digital Marketing Dashboard is the first thing you see when you log in as a member. So what is the big deal with this dashboard anyway? Well, first see if you answer “yes” to… 2 minute read
Get Inspired by Great Service
We all have service experiences every day. At the convenience store, restaurants, online shopping, almost every commerce experience has an element of service. When it’s… 3 minute read
Invest in Your Career and Your Family
By: Fran Tarkenton
Give yourself a test. Are you ever too busy to return a phone call from a family member, an employee, a customer, a vendor? Do you delay answering emails as long as you possibly… 2 minute read
An Amazing Customer Service Idea: The $5 Lifeboat
By: Shep Hyken
The second-generation owner of a chain of Ace Hardware stores, Tom Glenn, tells an inspiring story about his father, Elder Glenn. Elder Glenn was working in the hardware… 3 minute read
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