Friday 5 for the Week of October 5th, 2015


Business Mentoring: Thriving Thanks to an Appetite for Change

With: Yvonne Tocquigny

Any successful business must reinvent itself to keep going. In 35 years running her agency, Yvonne Tocquigny experienced all the ups and downs of a small business, the… Watch session

The Power of Failure on “Power Players”

By: Fran Tarkenton

Last week I had the opportunity to film an episode of “Power Players” with Grant Cardone, and it was a great experience. It was an opportunity to share some important lessons… 2 minute read

Reasons for a Customer Service Debacle

By: Shep Hyken

Perhaps you heard about the major cable and internet provider that made headline news last year when a customer recorded a call to the company’s customer service center… 3 minute read

Handling Competition: Do’s and Don’ts

By: Chris Barnes

Almost every small business owner has to deal with competition, no matter what industry you’re in. Of course, like all things, there is a right way and a wrong way to deal with it… 2 minute read

Unique Selling Propositions

By: Will Adams

When you start a business, you will probably be competing with a number of other companies. Why should customers come to you instead of them? The trick to setting your business… 3 minute read


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