Friday 5 for the Week of October 5th, 2015

Friday_Five_2015

Business Mentoring: Thriving Thanks to an Appetite for Change

With: Yvonne Tocquigny

Any successful business must reinvent itself to keep going. In 35 years running her agency, Yvonne Tocquigny experienced all the ups and downs of a small business, the… Watch session

The Power of Failure on “Power Players”

By: Fran Tarkenton

Last week I had the opportunity to film an episode of “Power Players” with Grant Cardone, and it was a great experience. It was an opportunity to share some important lessons… 2 minute read

Reasons for a Customer Service Debacle

By: Shep Hyken

Perhaps you heard about the major cable and internet provider that made headline news last year when a customer recorded a call to the company’s customer service center… 3 minute read

Handling Competition: Do’s and Don’ts

By: Chris Barnes

Almost every small business owner has to deal with competition, no matter what industry you’re in. Of course, like all things, there is a right way and a wrong way to deal with it… 2 minute read

Unique Selling Propositions

By: Will Adams

When you start a business, you will probably be competing with a number of other companies. Why should customers come to you instead of them? The trick to setting your business… 3 minute read

GoSmallBiz

GoSmallBiz.com offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of GoSmallBiz.com is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.