Friday 5 for the Week of October 31st, 2016


Best of Mentoring: Ted Jenkin on Preparing Your Tax Plan for Next Year

With: Ted Jenkin

In this session, Ted and Fran go over some of the most important things for small business owners to know about tax season, including how to get started early and put… Watch session

Recruiting and Retaining Great Talent with Your Products


A company discount can be a big part of a pitch to potential hires and talented employees. A recent survey found that a majority of workers would rather… Read article

Photography Pricing Strategies

By: Bill Wortman

There are several factors that potentially influence photography prices, including hours of service, number of events, locations, photo format, and experience and… 4 minute read

You Can Focus on the Positive But Don’t Forget About Reality

By: Fran Tarkenton

A lot of coaches and leaders are yellers and screamers, using that as their strategy for correcting problems. I didn’t like it then, and that has never… 3 minute read

Customer Service Goal: We Don’t Want You to Come Back

By: Shep Hyken

Do you ever get the feeling that some business’s customer service goal is to keep the customer from coming back? Sometimes it is an employee’s lousy attitude that… 3 minute read


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