Friday 5 for the Week of November 23rd, 2015


Enhance Customer Service Using Self-Service

By: Shep Hyken

When I was in college, I worked at a gas station. This was at the time when gas stations were converting from full-service to self-service. Where we previously would pump the gas… 3 minute read

Small Biz Stories: The Pre-Revenue Stage

By: Dan Fontaine

Louie Northern’s company Ascend Aerials is currently pre-revenue, meaning they have not yet marketed to the point where they have customers. But that is intentional as a result of… 4 minute video

15 Must-Have HR Policies and Forms


Disseminating and storing the right employment information and documentation can help demonstrate compliance with federal, state, and local laws. Below are some must-have… 5 minute read

Get Ahead of 2016 Hiring

By: Jason Whitman,

2015 has presented new challenges for talent attraction professionals—the unemployment rate keeps dropping and we have decidedly moved to a talent-driven economy, one where… 2 minute read

The Thrill of Entrepreneurship

By: Fran Tarkenton

I have been blessed to have some really incredible experiences in my life. I got to play college football at the University of Georgia, and I got to play in the NFL for 18 years with… 2 minute read


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