Friday 5 for the Week of May 16th, 2016


Best of Mentoring: Selling Your Business with Yvonne Tocquigny

With: Fran Tarkenton and Yvonne Tocquigny

In this session, Yvonne talks about how she made the decision to do something she had never seriously considered before: selling her business. She considers the reasons you might… Watch session

Small Biz Mythbusters: Employee Handbooks


Some small business owners may feel their business is too small to benefit from an employee handbook. Even though companies are not required by law to create and distribute… 4 minute read

Be an Open Door Leader

By: Fran Tarkenton

Many leaders work hard and do all the right things to reach the top—only to make a huge mistake that undoes so much of that work. They close the… 3 minute read

Before You Can Be Customer Centric, You must Be Employee Centric

By: Shep Hyken

Customer centricity is popular terminology in the customer service arena today, and it refers to a company-wide focus on the customer. Everyone in the company and… 3 minute read

Organizational Charts

By: Bill Wortman

What is the optimal way to structure an organizational chart of business processes? Are there commonly used modern tools that you can use for… 1 minute read


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.