Friday 5 for the Week of August 17th, 2015
Business Mentoring: Get Bullying Out of the Workplace
With: Joan Kingsley and Fran Tarkenton
Even leaders who appreciate the importance of culture and team often struggle when the problem behavior is coming from a top performer. But Joan Kingsley, author of… Watch episode
Being Easy to Do Business With is Good Customer Service
By: Shep Hyken
My friend recently told me a customer service story that is worth sharing. It wasn’t the attitude of the employee that caused his problem. It was the company’s system and guidelines… 3 minute read
The Hall of Fame and the Relationships We Build
By: Fran Tarkenton
I went back to the Pro Football Hall of Fame for the first time since 1986, and it reminded me of the powerful bond of a team, and that in whatever we do, it comes down to helping… 3 minute read
How to Tackle Your First Year as an Entrepreneur
By: Deborah Sweeney
If you recently decided that now is the perfect time to start the business of your dreams, here are five tips every entrepreneur should keep in mind as they tackle their first year… 3 minute read
Why Giving is More Powerful Than Getting
By: Matt Tarkenton
It’s not about you. That’s the secret that every person needs to learn in business—it’s not about you. To provide value to people, you have to get to know them, to understand them… 3 minute read
