Friday 5 for the Week of August 17th, 2015


Business Mentoring: Get Bullying Out of the Workplace

With: Joan Kingsley and Fran Tarkenton

Even leaders who appreciate the importance of culture and team often struggle when the problem behavior is coming from a top performer. But Joan Kingsley, author of… Watch episode

Being Easy to Do Business With is Good Customer Service

By: Shep Hyken

My friend recently told me a customer service story that is worth sharing. It wasn’t the attitude of the employee that caused his problem. It was the company’s system and guidelines… 3 minute read

The Hall of Fame and the Relationships We Build

By: Fran Tarkenton

I went back to the Pro Football Hall of Fame for the first time since 1986, and it reminded me of the powerful bond of a team, and that in whatever we do, it comes down to helping… 3 minute read

How to Tackle Your First Year as an Entrepreneur

By: Deborah Sweeney

If you recently decided that now is the perfect time to start the business of your dreams, here are five tips every entrepreneur should keep in mind as they tackle their first year… 3 minute read

Why Giving is More Powerful Than Getting

By: Matt Tarkenton

It’s not about you. That’s the secret that every person needs to learn in business—it’s not about you. To provide value to people, you have to get to know them, to understand them… 3 minute read


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