Friday 5 for the Week of August 10th, 2015


Business Mentoring: Creating Diversity in an Organization

With: Joan Kingsley and Fran Tarkenton

A team is more than just a collection of people. Every team is composed of a diverse group of individuals who are good at different things, with different personalities, different skills, and… Preview episode

Recordkeeping FAQs: Retention, Access & More


Various laws dictate which records employers must retain, for how long, and who should have access to those records. Here are the answers to some frequently asked questions about… 5 minute read

Small Biz Stories: Enjoy the Entrepreneurial Ride

By: Dan Fontaine

“Be flexible. Whether you’re the type of person that has a 14-page business plan, or a napkin with an early stage logo and that’s all you want to do, you have to be flexible and ready to… 2 minute video

Customer Service is the New Marketing

By: Shep Hyken

Marketing used to be a message that got customers “in the door.” But it has evolved into more. What once was a marketing message is now a marketing experience that keeps customers… 3 minute read

Looking for Leaders

By: Fran Tarkenton

Having the right leader changes things. For so many businesses, bringing in the wrong person to lead at a critical time spells disaster, and the right person can turn around even the most… 4 minute read


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