Friday 5 for the Week of April 25th, 2016


Best of Mentoring: The Katelyn Rule with Jeff Hayzlett

With: Jeff Hayzlett and Fran Tarkenton

In this session, Jeff talks about how he empowers his employees, using the example of “The Katelyn Rule.” When employees are empowered to think and take action on… Watch session

Small Business Mythbusters: The Final Paycheck


Some business owners are required to provide a final paycheck on an employee’s last day with the company. Whether that is true depends on the state in which… 3 minute read

Are You Still Learning?

By: Fran Tarkenton

A business can have every advantage, but if its people aren’t learning, aren’t admitting their weaknesses and looking for ways to improve, then ultimately they will… 4 minute read

A Competitive Advantage: Be Nice

By: Shep Hyken

If you’ve been reading my customer service articles then you know my definition of being amazing is about consistently being better than average. And above… 3 minute read

Facebook Advertising Strategy

By: Bill Wortman

Facebook and other social media websites offer both networking and direct advertising opportunities to help promote businesses; however, paid advertising is the… 2 minute read


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