Friday 5 for September 13th, 2019


You’re Wrong!

By Shep Hyken

Even if the customer is wrong (it happens!), you can still treat them the right way, with dignity and respect. When you run into a situation like this, choose your words carefully. Avoid phrases like… Read article

How to Build a Team

By Fran Tarkenton

An organization includes a whole group of people, from employees to partners to other forms of support and even customers. But entrepreneurs are often natural DIYers, self-starters who tend to… Read article

Small Biz Mythbusters: Unpaid Internships


Some business owners believe college students seeking internships can provide free labor in exchange for school credit. It’s become something of a tradition. After all, these businesses are… Read article

What is Involved in Forming a Non-Profit Company?

By Deborah Sweeney

If you’re looking to form a non-profit corporation, there are several important steps for you to follow. Incorporating a non-profit corporation is often similar to a for-profit corporation, but… Read article

Business Entity Selection

By Bill Wortman

Many small businesses are structured as unincorporated sole proprietorships and General Partnerships due to their formation and maintenance simplicity and costs; however, the primary disadvantage… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.