Friday 5 for October 2nd, 2020


The Easiest Customer Service Tip: Be Nice!

By Shep Hyken

It costs you nothing to be nice, and yet doing just that can lead to substantial benefits for your business! Even something small—a compliment, a show of respect, a polite gesture—can make… Watch video

Answers to Common Questions About Face Masks in the Workplace


In the ongoing Covid-19 pandemic, the issue of masks and other face coverings has been a prominent topic, as both governments and businesses decide whether to implement public mask… Read article

Small Business in the News

By GoSmallBiz

What do you need to know to run a safe business during a pandemic? Some of this week’s highlighted stories provide specific insights for business owners looking to protect their employees, and… Read article

Actively Finding Customers

By Deborah Sweeney

Somewhere along the line, the process of gaining customers became more about attracting customers rather than actively finding them. “Build it and they will come” is an awesome ideal… Read article

Understanding a Financial Statement: 3 Key Metrics

By Rick Gossett

Your accounting will ultimately produce financial statements for your business. They are there to help you run the business, and effectively represent each decision you’ve made in the past… Read article

GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.