Friday 5 for October 2nd, 2020
The Easiest Customer Service Tip: Be Nice!
By Shep Hyken
It costs you nothing to be nice, and yet doing just that can lead to substantial benefits for your business! Even something small—a compliment, a show of respect, a polite gesture—can make… Watch video
Answers to Common Questions About Face Masks in the Workplace
By ADP
In the ongoing Covid-19 pandemic, the issue of masks and other face coverings has been a prominent topic, as both governments and businesses decide whether to implement public mask… Read article
Small Business in the News
By GoSmallBiz
What do you need to know to run a safe business during a pandemic? Some of this week’s highlighted stories provide specific insights for business owners looking to protect their employees, and… Read article
Actively Finding Customers
Somewhere along the line, the process of gaining customers became more about attracting customers rather than actively finding them. “Build it and they will come” is an awesome ideal… Read article
Understanding a Financial Statement: 3 Key Metrics
By Rick Gossett
Your accounting will ultimately produce financial statements for your business. They are there to help you run the business, and effectively represent each decision you’ve made in the past… Read article
