Friday 5 for October 18th 2019


Communicating Technology Changes


Implementing new technology in your business can be a great benefit, but it also requires a lot of communication to ensure your entire team is on the same page. That includes… Read article

Customer-Focused Musts

By Shep Hyken

The best customer service doesn’t just deliver on the things that a business must provide; you have to do more. If you want to be a customer-focused company, there are other things you must… Watch video

Long Term Focus for Small Business

By Fran Tarkenton

As a small business owner, it’s easy to get caught up in the excitement of an average day. Especially when work piles up in and around the office, entrepreneurs don’t always take the time… Read article

How to Create a Legacy for Your Business

By Deborah Sweeney

What is the mission statement behind your brand? What values do you stand for and what problems do you want to solve? What goals do you have for your future — especially for a future where… Read article

Employer Protection Considerations

By Bill Wortman

From a general business perspective, the basic ways to protect a business and owner (and management staff) from employee claims and other labor law issues are identification of the applicable… Read article


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