Friday 5 for October 11th, 2019


Should You Outsource Recruiting?


Do you handle all your recruitment yourself? Looking for the best talent is an important task, but also a time-consuming and potentially expensive one. Many companies are finding that… Read article

Get Out of the Customer-Free Zone!

By Shep Hyken

Are you feeling disconnected from your customers? Maybe you, or some of your employees, don’t have an opportunity to interact with customers on a regular basis. If so, beware! You’ve entered… Watch video

To Win, You Have to Know How to Lose

By Fran Tarkenton

Knowing how to fail well takes resilience, perseverance—maybe even a little stubbornness. It takes smarts and creativity. And it takes humility to admit failure and open yourself up to learn… Read article

What We’re Reading

By GoSmallBiz

Wondering what else you should be reading to keep up with the latest in small business news, trends, and insights? We’ve got you covered! Here’s some of what we’re reading this week… Read article

Organizational Charts

By Bill Wortman

What is the optimal way to structure an organizational chart of business processes? Flow charts are still the most common tool to illustrate business processes and related employee jobs in a… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.