Friday 5 for November 20th, 2020
Who Wins When Women are in Leadership? Everyone!
Much as changing company cultures offers something for every member of the team, employing women or promoting them into leadership roles is not a one and done process. Giving women… Read article
Going from Customer Service Amateur to Professional
By Shep Hyken
One of the big differences between an amateur and a professional is taking the extra step. I love to play hockey, and I’ve noticed that many players will take a shot but then fail to follow through… Watch video
Allies in Diversity
By ADP
You may have heard the term “ally” or “allyship” used in reference to social issues. But what does it mean to be an ally, and what role can allyship play in your business? At ADP, we’ve been focusing… Read article
Small Business in the News
By GoSmallBiz
As the United States goes through the third wave of the Covid-19 pandemic, small businesses are reacting to the changing situation, having learned from the earlier waves. This wave… Read article
Pricing Strategy: Factors to Consider
How to price your product or service is a critical decision that your small business must make and will directly determine your ability to succeed in an uncertain economic environment. If you… Read article