Friday 5 for November 13th, 2020
2020 Ballot Initiatives Results
By ADP
During election season, the race for the presidency gets the most attention, followed by other federal and state officials. But small businesses can also be dramatically affected by state ballot initiatives… Read article
Customer Service is Not a Cost Center
By Shep Hyken
There’s often a temptation to think of customer service as a cost…the cost of spending time talking with customers, the cost of providing extra service, the cost of providing feedback channels. But if you’re… Watch video
Small Business in the News
By GoSmallBiz
Small business owners have had to be incredibly resilient getting through a very difficult year. Going through this crisis has given many the confidence that they’ll be able to handle whatever comes… Read article
8 Creative Ways to Thank Your Clients This Holiday Season
By Chris Barnes
Can you believe that it’s November already? We are just a few weeks away from Thanksgiving and a little over a month away from Christmas! I wanted to take a moment to talk about how important it is… Read article
5 Partner-Specific Areas to Cover in a Written Partnership Agreement
When you first get your startup off the ground with a partner, it’s easy to feel like you’ll be in it together for the long run. But what happens when the dynamic begins to shift? One person may… Read article