Friday 5 for May 7th, 2021


Put the Customer Before the Sale

By Shep Hyken

When your primary focus is just on making a sale, you might get it, or you might not. But if your primary focus is on helping the customer, you’d be amazed how often the sale comes… Watch video

Tracking Diversity, Equity, & Inclusion Efforts


Diversity in the workplace matters. As more businesses come to recognize the value that diversity & inclusion programs have, including on the bottom line, trends in technology are… Watch video

Small Business in the News

By GoSmallBiz

Are you thinking about starting a new business? Or looking for what you can do to take your young business up a level? Some of our top headlines this week directly take on… Read article

What Business Records Should You Keep?

By Rick Gossett

Knowing what business records to keep is critically important to a small business entrepreneur. These records serve many functions. They help you quantify and monitor the… Read article

The Importance of Keeping It Simple

By Matt Tarkenton

As your small business grows, it’s not always easy to keep your processes simplified. The more mature an organization becomes, the more things accumulate and get in the way of performance… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.