Friday 5 for May 7th, 2021
Put the Customer Before the Sale
By Shep Hyken
When your primary focus is just on making a sale, you might get it, or you might not. But if your primary focus is on helping the customer, you’d be amazed how often the sale comes… Watch video
Tracking Diversity, Equity, & Inclusion Efforts
By ADP
Diversity in the workplace matters. As more businesses come to recognize the value that diversity & inclusion programs have, including on the bottom line, trends in technology are… Watch video
Small Business in the News
By GoSmallBiz
Are you thinking about starting a new business? Or looking for what you can do to take your young business up a level? Some of our top headlines this week directly take on… Read article
What Business Records Should You Keep?
By Rick Gossett
Knowing what business records to keep is critically important to a small business entrepreneur. These records serve many functions. They help you quantify and monitor the… Read article
The Importance of Keeping It Simple
As your small business grows, it’s not always easy to keep your processes simplified. The more mature an organization becomes, the more things accumulate and get in the way of performance… Read article