Friday 5 for March 19th, 2021
Customer Service Is More Than Just an Encore!
By Shep Hyken
As you think about your relationship with a customer, when does the customer experience start? A common mistake some people make is to think of customer service as really only beginning… Watch video
Keep Your Employee Data Safe
By ADP
In the course of preventing the spread of Covid-19 in the workplace, many companies have begun collecting more information from their employees about their health. But that has added… Read article
Small Business in the News
By GoSmallBiz
What do you need to know about in the news that could impact your small business? This week we’ve pulled some news, trends, and insights on a wide range of topics, including health care… Read article
Provide Relevant Benefits to Your Customers
You get your customers to come back more often to buy more and occasionally pay more by constantly providing them with relevant benefits (through your products, your service, and the total… Read article
Starting a Marketing Campaign
A marketing campaign can be overwhelming for a new business. Where do you even begin? It’s important to get your name out there, but with so many things going on in your business… Read article
