Friday 5 for June 21st, 2019


Is It Time to Incorporate in Another State?

By Deborah Sweeney

Some businesses use the summer months to kick back and relax after all their hard work in Q1. Others spend these laidback months strategizing their initiatives for the remaining year. For some… Read article

Your Customer Experience Goes Beyond Customer Service

By Shep Hyken

Have you created an amazing customer experience, from beginning to end? Many people make the mistake of only thinking about customer service. And customer service is important… Watch video

The Behavioral Economics of Hiring


What goes into the decision-making process when it’s time to hire a new employee? What is the candidate thinking? What is the employer thinking? Insights from behavioral economics… Read article

Don’t Shoot the Messenger!

By Fran Tarkenton

You should always invite comments from employees, vendors, customers, friends—everyone who has any contact with your company. Make it clear that you’re not fishing for compliments, and… Read article

Drip Marketing

By Bill Wortman

Certainly, one of the greatest challenges in sales is keeping the potential customer engaged with your company throughout the sales cycle. If you don’t keep your company and its product… Read article


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