Friday 5 for June 21st, 2019
Is It Time to Incorporate in Another State?
Some businesses use the summer months to kick back and relax after all their hard work in Q1. Others spend these laidback months strategizing their initiatives for the remaining year. For some… Read article
Your Customer Experience Goes Beyond Customer Service
By Shep Hyken
Have you created an amazing customer experience, from beginning to end? Many people make the mistake of only thinking about customer service. And customer service is important… Watch video
The Behavioral Economics of Hiring
By ADP
What goes into the decision-making process when it’s time to hire a new employee? What is the candidate thinking? What is the employer thinking? Insights from behavioral economics… Read article
Don’t Shoot the Messenger!
You should always invite comments from employees, vendors, customers, friends—everyone who has any contact with your company. Make it clear that you’re not fishing for compliments, and… Read article
Drip Marketing
By Bill Wortman
Certainly, one of the greatest challenges in sales is keeping the potential customer engaged with your company throughout the sales cycle. If you don’t keep your company and its product… Read article