Friday 5 for June 14th, 2019
Everybody Needs a Coach
Many of us underestimate the power of coaching. In sports, coaches make players better—as long as the player will listen to the coach. Why does it work? It’s because coaches have a vast experience… Read article
Surprise & Delight…or Just Delight?
By Shep Hyken
Perhaps you’ve heard of the concept of “Surprise & Delight” in customer service. But is it really such a good idea? I believe that the key focus should always be on delight. The time to surprise… Watch video
Have You Considered Managed Payroll?
By ADP
Managed payroll can be a key solution for businesses that are worried about keeping in compliance with wage and hour laws. Especially with ongoing changes to these laws, like new… Read article
Keeping the Entrepreneurial Spirit Alive
To have a sustainable business, one that will weather new challengers, new technologies, and new times, you have to retain that entrepreneurial spirit. You have to reinvent yourself for each… Read article
Business Succession Agreements
By Bill Wortman
Business succession planning refers to the planning for changing ownership of business interests. There is no one document that does effective business succession planning. You can… Read article
