Friday 5 for January 24th, 2020
New Year, New Customer Service Ideas (Part 2)
By Shep Hyken
Last week we talked about 10 ideas you can implement to create a great customer experience in 2020. And now we’re back with part 2, and our second set of 10 customer service practices. These are… Watch video
Are You Limiting Your Unemployment Tax Exposure?
By ADP
State unemployment taxes are a little different from other taxes, in that businesses can take specific steps to limit their exposure. With proper research and preparation, a business can save… Read article
See the Signs: Why Attention to Every Detail Matters
One of my most trusted mantras throughout my life has been that we all have to read the signs. The signs are everywhere. The signs are reality. If we look at reality, at what is happening around us… Read article
The 4 Best Ways to Maintain a Business Partnership
Partners make for a wonderful business asset for a number of reasons. They expand your customer base and reach, they give you a fresh perspective on your own business, and they provide… Read article
Hiring Your First Employee
By Bill Wortman
When growing a business, entrepreneurs typically reach a point in the process where they must consider the prospect of adding staff. There are several important things to consider… Read article