Friday 5 for February 19th, 2021
Great Customer Service on Main Street
By Shep Hyken
The way to create an excellent customer experience isn’t just to compare yourself to your direct competitors, but to the companies that provide the best service to your customers, no matter… Watch video
Key Factors to Clear Communication
By ADP
In challenging times for business, communication is more important than ever to make sure everyone is working together on the same page, and that all of your responsibilities and obligations are… Read article
Small Business in the News
By GoSmallBiz
Many trends have accelerated in the past year, as small businesses have adapted to challenging times, and many of those adaptations seem likely to stick even when we return to a more normal… Read article
Managing in Cyberspace
Not only has it been a growing trend for businesses to hire employees or independent contractors who take care of their work out of office, but in the current COVID-19 pandemic, many other businesses… Read article
5 Tips for Working with Lenders
By Chris Barnes
Obtaining a loan is a challenge that many entrepreneurs face during the first years of running their business. Whether you need money to fund a new project or to expand on an existing one… Read article