Friday 5 for December 11th, 2020
What’s Your Service Ritual?
By Shep Hyken
We all develop processes for various things in our business. Customer service is no exception. You may have a process for the customer experience, or maybe now is the perfect time to develop… Watch video
2021 Compliance Trends
By ADP
It’s hard work keeping your business in compliance with all federal, state, and local requirements. And the ongoing Covid-19 pandemic has created a lot of new burdens, and changed many… Read article
Small Business in the News
By GoSmallBiz
In an incredibly difficult year, entrepreneurs and small business owners have had to find ways to pivot and adapt. It has been a challenge, but also an opportunity. In this week’s roundup of small… Read article
4 Elements of an Effective Performance Review
By Rick Gossett
As you add employees to your small business, it becomes increasingly important for you to have a way to evaluate their work and keep your workers on the right track. Having the framework in place… Read article
10 New Year’s Resolutions Entrepreneurs Can Easily Keep
As 2020 winds down, entrepreneurs everywhere are reflecting back on the year in business. In between crossing off last-minute items, they’re also making resolutions for 2021… Read article
