Friday 5 for August 9th, 2019


A 4-Step Process to Reduce Friction

By Shep Hyken

I’ve been preaching for a while now about the importance of reducing friction in your customer experience. That’s the theme of my latest book, The Convenience Revolution. But how… Watch video

Stop Waiting for the Perfect Time

By Fran Tarkenton

When you boil it down, the reason people wait and put off opportunities is because they are afraid of failure. They are afraid that if they try something right now it might not work—but if they… Read article

Taking a Positive Approach to Employee Discipline


Done right, a more positive approach to employee discipline can improve morale and create a stronger, more impactful company culture. Learn the 5 steps for creating empowering human resources… Read article

5 Partner-Specific Areas to Cover in a Written Partnership Agreement

By Deborah Sweeney

Remember, each partnership has different needs to take care of and if you have more specific ground to cover, consult a lawyer to assist you in drafting an agreement. Your state will also offer… Read article

Consolidating Business Loans

By Bill Wortman

Small business financing can come from a variety of sources including the business owner(s), relatives, friends, business associates, business partners, banks, leasing companies, federal and state… Read article

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