Friday 5 for August 9th, 2019
A 4-Step Process to Reduce Friction
By Shep Hyken
I’ve been preaching for a while now about the importance of reducing friction in your customer experience. That’s the theme of my latest book, The Convenience Revolution. But how… Watch video
Stop Waiting for the Perfect Time
When you boil it down, the reason people wait and put off opportunities is because they are afraid of failure. They are afraid that if they try something right now it might not work—but if they… Read article
Taking a Positive Approach to Employee Discipline
By ADP
Done right, a more positive approach to employee discipline can improve morale and create a stronger, more impactful company culture. Learn the 5 steps for creating empowering human resources… Read article
5 Partner-Specific Areas to Cover in a Written Partnership Agreement
Remember, each partnership has different needs to take care of and if you have more specific ground to cover, consult a lawyer to assist you in drafting an agreement. Your state will also offer… Read article
Consolidating Business Loans
By Bill Wortman
Small business financing can come from a variety of sources including the business owner(s), relatives, friends, business associates, business partners, banks, leasing companies, federal and state… Read article