Friday 5 for August 28th, 2020
Leave a Review!
By Shep Hyken
When you’re preparing to make a purchase, what’s one of the first things you do? For many people, the answer is to look at reviews online. And the same is true for your customers, who want to know… Watch video
Legislation and Regulation Updates
By ADP
Business owners are responsible for keeping up with all kinds of regulations and laws that are constantly changing—and more so than ever during the Covid-19 pandemic, as new guidelines and… Read article
Small Business in the News
By GoSmallBiz
What should a busy small business owner pay attention to? We’ve got you covered, with the most important news for small business owners, the most interesting features about… Read article
Innovation Builds on the Past
I was surprised to learn that the idea for the phonograph started out with another invention, for which Edison filed a patent on March 13, 1876. In the patent papers, he called it an… Read article
Partial Customer Satisfaction
By Shep Hyken
Customers want choice. For many businesses, an important aspect of keeping customers happy is giving them options to tailor the product or service to their liking… Read article