Friday 5 for August 16th, 2019


How to Push Through Doubt When Starting a Business

By Deborah Sweeney

The reality is that there are so many entrepreneurs out there fighting the good fight to pursue their passions and change the world for the better. It’s critical that entrepreneurs… Read article

The Biggest Sources of Friction in the Customer Experience

By Shep Hyken

People hate friction in the customer experience. Anything that gets in their way and causes frustration is a problem to solve. Some of the biggest sources of friction in businesses today… Watch video

Emphasize Your Health and Safety Programs


August 12-18 is OSHA Safe and Sound Week 2019, an annual reminder of the importance of health and safety programs. Two key areas to focus on are your employees’ well-being and reporting… Read article

Do You Know What You’re Failing At?

By Fran Tarkenton

Failure is a gift, but only if you know about it. You don’t know unless you ask, and the people you ask are the customers and the people who work for you to serve the customers… Read article

Should I Register as a Woman-Owned Business?

By Bill Wortman

The potential programs for minority and woman-owned businesses include grants, loans and contracts from government (federal, state, county, and city) and private sources; however… Read article

GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.