Friday 5 for April 2nd, 2021


Have You Adopted the ER Strategy?

By Shep Hyken

The ER strategy is a great way to improve your business’s processes and customer experience. No, I’m not talking about the Emergency Room, so don’t worry! It’s like this. Do you… Watch video

Dealing with Covid Burnout


As the Covid-19 pandemic has now stretched past a full year, many of your employees may be struggling with burnout. Even your best employees can be overwhelmed by… Read article

Small Business in the News

By GoSmallBiz

More than a year into the Covid-19 pandemic, we have a better picture now of what the world of work might look like when it ends. With changes to office design, work patterns, and… Read article

6 Steps to Proper Risk Management

By Rick Gossett

Every aspect of our business lives subjects us to risk. Our products and services create risk to the customer. Our facilities create risk to persons entering them. Our contracts create… Read article

Handling Competition: Do’s and Don’ts

By Chris Barnes

The new entrant to the marketplace forces you to react—but you don’t want to make a mistake. Here are some ways you shouldn’t handle this new competition, along with some ways… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.