Friday 5 for April 2nd, 2021
Have You Adopted the ER Strategy?
By Shep Hyken
The ER strategy is a great way to improve your business’s processes and customer experience. No, I’m not talking about the Emergency Room, so don’t worry! It’s like this. Do you… Watch video
Dealing with Covid Burnout
By ADP
As the Covid-19 pandemic has now stretched past a full year, many of your employees may be struggling with burnout. Even your best employees can be overwhelmed by… Read article
Small Business in the News
By GoSmallBiz
More than a year into the Covid-19 pandemic, we have a better picture now of what the world of work might look like when it ends. With changes to office design, work patterns, and… Read article
6 Steps to Proper Risk Management
By Rick Gossett
Every aspect of our business lives subjects us to risk. Our products and services create risk to the customer. Our facilities create risk to persons entering them. Our contracts create… Read article
Handling Competition: Do’s and Don’ts
By Chris Barnes
The new entrant to the marketplace forces you to react—but you don’t want to make a mistake. Here are some ways you shouldn’t handle this new competition, along with some ways… Read article