Friday 5 for April 16th, 2021


Resolve Problems the Right Way

By Shep Hyken

Problems can and will happen in any business. Resolving the problem—and resolving it in the right way—can help to get customers to come back. Don’t compound the frustrations… Watch video

Don’t Forget About Mental Health


When you think about health and wellness initiatives for your employees, are you only thinking about physical health? Don’t forget about mental health, as burnout and stress affect… Read article

Small Business in the News

By GoSmallBiz

Wondering what headlines you should be paying attention to in the small business world? We’ve got you covered! The most important news, trends, and insights are focusing on… Read article

How to Keep Your Customer Service Sizzling All Summer Long

By Deborah Sweeney

For many businesses, summers tend to move slowly. There’s still time to make plans before this summer begins, so you’ll be ready with a solid plan to make the most… Read article

Keeping the Entrepreneurial Spirit Alive

By Matt Tarkenton

As any business ages and grows, it will change. You don’t always do things the same way you did as a startup. The quest for innovation and new approaches to problems often… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.