Friday 5 for December 7th, 2018
How Can Customers Find Your Business?
Businesses need to be ready to meet customers and their needs right now. Customers will be looking to see what influencers have to say, but they will also be looking at the business itself… Read article
How the Best Companies Serve Their Customers
By Shep Hyken
Some companies are real rock stars when it comes to customer service. So what can you learn from them, and how can you take their ideas and practices and make them your own?… Watch video
Engaging Training for Remote Employees
By ADP
As more and more workers take the option of working remotely, it adds new challenges to employers. Recent estimates find that around 4 million workers in the United States are working from home… Read article
There Are No Silver Bullets
To this day, I’m still amazed at how often my phone rings, or an email comes in that says, “Come join me, I have the greatest product in the world! If you’ll just do what I say, go sell my product that is just so great… Read article
Protecting Your Business from Employee Theft
By Bill Wortman
Effective hiring procedures are important for every employer; however, if you will have employees taking company assets off premise, handling customer cash payments, working on customer property, and… Read article