Friday 5 for August 4th, 2017


GSB TV: How to Treat Your Employees Better

With: Ricardo Jimenez and Chris Barnes            

Your employees are absolutely essential to the operation of your business. They solve problems, interface with customers, make sales, handle daily responsibilities—all… Watch session

A Winning Culture Starts at Home

By: Fran Tarkenton

Culture trumps everything else in how you run your business and how you live your life. It is easier for any enterprise to survive a flawed business plan than a flawed culture… 3 minute read

Get Rid of the Clutter! Benefits of a Tidy Workplace


It may seem like a small thing, but a neat desk or room can have a big impact on you and your business. Taking the extra time to keep things organized can improve productivity, reduce… Read article

Honesty is the Best Customer Service Policy

By: Shep Hyken

Is honesty really the best policy? In customer service, the answer is yes! Our relationships with our customers are important, and they want (and deserve) the truth, no matter what… Watch video

Contingency Plans for Sole Proprietors

By: Bill Wortman

The response to this question will vary based on the type of services you offer, whether you are part of a franchised chain, and other factors. For example, the response for… 2 minute read


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