Do Your Employees Get the Rock Star Treatment?

Do Your Employees Get the Rockstar Treatment

My friend James Dodkins has a great quote: “If you want to put your customers first, you need to put your employees first, first.” It’s a great way of expressing the simple truth that how you treat your employees goes a long way towards how your employees will treat your customers. I love the idea of treating your employees like rock stars, creating more engaged employees who will never want to leave your company. Watch this week’s video for more on the employee rock star treatment and three specific things you can do to engage better with your employees!

 

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.