Do Your Customers Love You?

February 19, 2020 // Shep Hyken
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After Valentine’s Day last week, do your customers love you? Consider finding ways to show a little extra love to your customers, and they’ll love you right back. In this week’s video, I discuss six ways you can step up your game, including being customer-focused, being transparent, and avoiding transactions. What does that mean? Watch now to find out!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.