Do You Understand the MEconomy?

Do You Understand the Meconomy

I want to help you deliver amazing customer experience. Are you keeping up with all the key news and trends in the customer service world? I’m here to help you with what you need to know, including tips and tricks to deliver the best experience!

  • How to understand the MEconomy
  • How to turn customers into superfans who will tell their friends
  • How to stay relevant in a crowded industry

Watch the full video for all of this and more!

Shep Hyken

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to