Do You Share Reviews with Your Team?

February 9, 2021 // Shep Hyken
Do You Share Reviews with Your Team?

We talked last week about how important it is to find ways to get your customers to tell your story. They can make a big difference in reaching more customers! But those stories from customers can also impact your internal team, too. Reviews, good or bad, can motivate and inspire. They can even help you identify flaws in your process and ways to improve the experience!

Learn more in this week’s video!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.