Customer Service or Customer Experience?
August 4, 2021 //
![Customer Service Customer Experience Customer Service Customer Experience](https://gosmallbiz.com/wp-content/uploads/2021/07/Customer-Service-Customer-Experience.png)
In the world of business, there are a lot of people talking about customer service. There are also a lot of people talking about customer experience. Are these folks all talking about the same thing, just with two different terms? I say no – these things are related, but they are not the same. Customer service is part of the customer experience, which also includes so much more.
Learn more in this week’s video!