3 Ways to Build a Consistent Customer Experience
The old saying goes that the three secrets to success in real estate are location, location, and location. But I have to say, the three secrets of customer service success are similar: consistency, consistency, and consistency. When you’re delivering a consistent, predictable experience, that creates customer confidence, which leads to trust and loyalty. In this week’s video, learn the three different things you must do to deliver a consistent experience, and the verbal tell that will show that you’re on the right track.
Watch the video!