Being on Time is a Matter of Respect

November 21, 2019 // Shep Hyken

What’s the simplest way you can show respect to other people? Showing up on time. Being late isn’t just an inconvenience; it’s a sign of disrespect, that you think your time is more important than the time of the people who are waiting for you. So showing up on time may seem simple, but it matters. And it also creates confidence and removes concern—another big win!

Learn more about how you can create a better customer experience in this week’s video!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.