Amazing Service? Or Just Normal?
Are you one of the many business owners who worries that amazing customer service is outside your capabilities? Maybe you’ve seen some of the over-the-top stories from customer service legends, and don’t see any way you could measure up to those experiences. Well, the good news is that it’s still very much within your grasp to deliver amazing customer service! It’s all about focusing on the little details, and maintaining consistent standards for every employee in every interaction. Learn how your “normal” can become someone else’s “amazing” in this week’s video!