Do You Act Your Core Values?

Core Values are the Key to Customer Service

Lots of people talk about core values. But are you acting on your core values? If you’re just writing them down without acting on them, it’s just a writing assignment. For core values to really work, you have to understand and consider how they tie into your daily behavior, filtering (to use a great metaphor from a friend) the outcome of everything we do.

Learn about how to use core values as decision filters in this week’s video below!

Shep Hyken

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to