5 Ways to Become a Disruptor

August 6, 2018 // Shep Hyken
Ways to Become a Disruptor

When you think about companies that are “disruptive,” you probably think of huge companies that have disrupted entire industries, like Uber, Walmart, and Amazon. But you don’t have to be a big company to be disruptive! You just have to disrupt your competition, and do something noticeable that pulls customer to you. In this week’s video, I share 5 easy ways you can disrupt your competition with customer service!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.