Midweek Reading: Ditching Reviews, Firing Customers, and Emptying Shelves

Online reviews are more and more prevalent, and yet often trusted less and less. Some businesses are actively working to undermine the system, while others embrace it with all its absurdities.

Sometimes you have to fire the customer. Here’s how to identify which ones are a problem, and how to handle the situation.

The bookstore industry has changed dramatically in the past decade, and the newest development is a bookstore with no books at all—everything is printed on demand right there in the store.

A US Court of Appeals affirmed the FCC’s net neutrality rules, defining high speed internet service as a utility, making a big impact on any business delivering services over the web.

Microsoft is buying LinkedIn for $26.2 billion—yes, you read that number correctly.

The Maker Movement adds a new level of agility to the world of manufacturing, trying to combine the strengths of large businesses with those of small local entrepreneurs.

Several new business accelerators and startup incubators are specifically targeting minorities with training for tech jobs, aimed at increasing diversity in the technology industry.

If you’re earning income both as an employee at a day job and from a side business, there are many options for managing this income in a tax-efficient way.

A survey of 1,200 employees and executives found that workplace noises and distractions were the biggest hindrance to productivity, with open offices cited for causing problems.

Netflix built its hiring philosophy on some fundamentals, most notably to only hire fully formed adults, focusing on hiring people with so-called soft skills that would help them fit in and not cause problems.