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A team is more than just a collection of people. Every team is composed of a diverse group of individuals who are good at different things, with different personalities, different skills, and different ways of thinking. Joan Kingsley, the author of The Fear-free Organization, says that organizations need to do a better job of seeing the individuals and not just the group.
Creating diversity in an organization is essential, Joan says. When you have a diverse group, you get the wisdom of the group. Otherwise, it’s just group think. A successful organization needs contributions from every member, based on their different experiences and areas of expertise. Pairing different people creates new connections and possibilities, and stimulates learning and creative thinking.
Building a team with people from different backgrounds and spanning different generations will help create diversity of thought. For example, Joan says, social media is a great place where younger employees are able to help older employees, and many businesses are able to pair employees to create Eureka moments and generate better ideas.
In this session, you’ll learn:
- How businesses should use the “team” metaphor
- How organizations can better incorporate new people
- Where “Eureka!” moments come from
Members can see the full episode here.