A couple of months ago, I blogged about how entrepreneurs can become Amazon Sellers. That post covered the platform’s two categories, Fulfillment by Amazon and Fulfillment by Merchant sellers, and addressed the question of whether Amazon Sellers should incorporate their businesses. This September, Amazon has taken another major step forward for small businesses with the…

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Every business is always looking for one more customer. However, a new customer isn’t always the best answer to growing your business. Your existing customers are every bit as important to improving your growth and profitability. Existing customers are your best prospects. Turning a one-time customer into a regular and loyal customer is incredibly valuable…

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In Stephen Covey’s bestselling book The 7 Habits of Highly Effective People, he describes a technique that can help us identify our lowest and highest priorities. He illustrates this by drawing two circles. One is a Circle of Concern. The Circle of Concern includes a wide range of things—things that are completely outside your control…

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No matter what business you’re in, you also have to be able to tell a story. No, that doesn’t mean you have to make up “Once upon a time…” tales or spooky ghost stories by a campfire—but you do have to be able to tell a powerful story about your business—or rather, two types of…

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Many people wear their “busyness” as a badge of honor. To be busy is to be important, in-demand, needed, relevant. But here’s the truth: no one is ever “too busy.” We just have a lot of choices to make about how and with whom we want to spend our time. Consider this. After simply ignoring…

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Our ability to openly share information, build meaningful relationships, and make well-informed decisions often gets derailed by one common problem: an inability to listen. More specifically, an inability to listen with empathy. Listening with empathy is a skill. It takes practice. And like every skill, the more you practice, the better you get. Understanding and sharing…

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There we were, lazily stretched out on a beach bed, aimlessly gazing out at the aquamarine water of the Caribbean. It was the third day of our five day vacation. My wife and I hadn’t done much, which I suppose is the whole point of a vacation. But as my traveling companion for the past…

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