GSB TV: How to Be an All-Star Networker

This week on the GSB TV Sales & Marketing Show, Amanda Adams and Chris Barnes share their advice for networking, taking a look at both the best organizations and events to attend and how to get the most out of those events. By identifying the right types of organizations to meet the kind of people […]

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Consultant’s Corner: Protecting Your Business Methodology

Question: I’m a professional fundraiser for nonprofit organizations. My clients sign one-year contracts. How do I protect my ideas (e.g., fundraising strategies, event ideas, etc.) when a contract ends and the client implements my methodology themselves? Generally speaking, your fundraising contracts should include terms and clauses that explain the ownership and permitted use of any […]

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Why You Need a Work Ethic Like Belichick and Saban

If you’re a football fan like me, than you’re living in maybe the most remarkable time in our sport’s history. With apologies to icons of past eras like Vince Lombardi, Paul Brown, and Bear Bryant, we are witnessing the greatest football coaches of all time in both the NFL and college football. Bill Belichick and […]

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Using an Employee Handbook to Define Company Policies

An effective employee handbook that lays out all of your company policies can be a great benefit to your small business. Although there’s no kind of legal requirement forcing you to develop a handbook for your small business, experts have found that companies with a handbook that spells out the company’s rules, policies, and procedures […]

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Embrace Your Happiness to Achieve Success

Many people think that if they work hard, then that will make them successful and happy. But what if it’s the other way around? What if being happy increases your productivity and improves your chances of success? That’s what new research is finding, and it reverses the way many of us mentally connect these things. […]

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Friday 5 for February 24th, 2017

GSB TV: Building a Customer-Centric Culture With: Rachel Baker and Chris Barnes A business that is focused on its customers, and makes that ethos clear at every level and every interaction, will provide great customer service and create enthusiastic… Watch session What Entrepreneurs Need to Know About Incorporating Franchises By: Deborah Sweeney According to Statista, […]

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GSB TV: Building a Customer-Centric Culture

This week on the GSB TV Customer Service Show, Rachel Baker and Chris Barnes talk about how you can build a customer-centric culture in your business. A business that is focused on its customers, and makes that ethos clear at every level and every interaction, will provide great customer service and create enthusiastic, loyal customers. […]

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